Intelligent do not record feature

“DO NOT RECORD” EMPLOYEE PRIVACY FEATURE

Recording or monitoring conversations within any organization often raises issues surrounding an employee’s right to privacy and the employer’s right to conduct their business in any manner they deem appropriate. In fact, many employers struggle with implementing a corporate-wide call recording or monitoring program.

For this reason, implementation of a system where their employees can make and receive personal calls without the conversation being monitored, captured, or recorded by the call recording or call monitoring device has historically been almost impossible to facilitate and manage, let alone guarantee these types of calls never get recorded.

VoiceGate’S CALL MONITORING, INTELLIGENT LINE TAPPING DEVICES NOW DELIVER THE ANSWER!
RESPECT YOUR EMPLOYEE’S RIGHT TO PRIVACY WHILE PROTECTING YOUR BUSINESS.

Here’s how it works:
Simply compile a list of numbers your employees wish to identify to you as “personal”. Enter the list into the easy to use “do not record” file on the call logger server console and save. Anytime the call monitoring system matches the caller ID of an inbound call; or, it gets a match on a dialed outbound number with any number on the “do not record” list, the call logger server simply will not record the conversation.

Employees Win:
Employers can now implement a flexible call recording/monitoring program within their organization, while at the same time respecting the employees’ right to privacy with regards to the recording of personal calls during company time, conducted on corporately owned communications systems.

Managers Win:
Managers and Owners will also benefit from use of this feature. Often, when a corporate- wide call recording initiative is implemented, managers are concerned that certain sensitive conversations they may have with their accountants, lawyers or anyone else may be recorded and reviewed by unauthorized or IT personnel. Not anymore! By adding a list of “do not record” business contacts to the call recorder “do not record” data base, management is now protected, as are employees, from having conversations with certain known individuals from being recorded, reviewed; or, their content disseminated to third parties without permission or approval. This simply can’t happen with VoiceGates’ “do not record” feature because there are no recordings made of any conversations that match a “do not record” number – We guarantee it.


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Benefits  of Call Logging