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| Providing the best price performance solutions available in the voice processing marketplace. |
VOICEGATE ICS LITE / WINDOWS 2000 |
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VOICEGATE ICS LITE / |
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The popularity of Meridian Norstar phone systems in the small to medium sized installations continue to grow at an unprecedented rate. It offers flexibility, expandability, ISDN capability and a digitally integrated call processing system. Best of all, it's one of the most cost effective phone systems the market has to offer. It does have one major drawback: its integrated call processing system has a very limited feature pack and its ability to expand and accommodate growth of number of users, minutes of storage and flexible call routing is very restrictive. If you want to offer a really powerful combination, bundle the Norstar with VoiceGate's digitally integrated call processing solution: it costs less and does more. VoiceGate's proven ICS LITE / WINDOWS 2000 and VoiceGate ICS / WINDOWS 2000 call processing systems combined with Norstar's strengths and price point makes this combination a sure winner. Check it out: How do you decide between the VoiceGate ICS LITE / WINDOWS
2000 or the VoiceGate ICS / Windows 2000?
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| VoiceGate ICS LITE / Windows 2000 | VoiceGate ICS / Windows 2000 | |
| NUMBER OF VM PORTS | 2 or 4 ports only but may be upgraded to the VoiceGate ICS / Windows 2000 to support up to 48 ports | 4 ports up to 48 ports |
| NUMBER OF MAILBOXES | 30 mailboxes for 2 ports and 60 mailboxes for 4 ports but can be upgraded to the VoiceGate ICS / Windows 2000 | 250 mailboxes standard that can be upgraded to 10,000. |
| NUMBER OF COMPANIES | 1 company / tenant application only. | 4 companies/ tenants standard that can be upgraded to 12. Trunk to port supervision (reading trunk ID) is available without the need to dedicate ports for each company. |
| FAX ON DEMAND | Not supported but may be upgraded to the VoiceGate ICS / Windows 2000 to be made available | Optional feature |
| SCRIPTED PROMPTING (Questions and Answers) | Not supported but may be upgraded to the VoiceGate ICS / Windows 2000 to be made available | Optional feature |
| FEATURES | All features supported except items mentioned above | All features supported |
If you have a Norstar application that requires
less than 4 voice mail ports and less than 60 mailboxes with only
1 company desired, then the VoiceGate ICS LITE / Windows 2000 is
the industry's most cost- effective solution to fit your current
call processing and budgetary constraints. Otherwise, for more advanced
applications, the VoiceGate ICS / Windows 2000 is your best bet.
| VoiceGate ICS LITE / Windows 2000 | STARTALK FLASH | |
| NUMBER OF PORTS | 2 to 4 ports (expandable to 48 ports - VoiceGate ICS) | 2 to 4 ports (maximum 4 ports) |
| HOURS OF STORAGE | over 130 hours | 90 / 180 mins. |
| NUMBER OF MAILBOXES | 30 / 60 (expandable to 10,000 - VoiceGate ICS) | 24 / 48 |
| CLASS OF SERVICE | 50 (dynamic) | 8 (fixed) |
| TYPE OF SYSTEM | Digital emulates 7310 Phone set (no VMI or ATA needed | Digital |
| LCD DISPLAY | Displays "MESSAGE FOR YOU" and # of old and new messages voice prompted | Displays "MESSAGE FOR YOU" and # of old and new messages |
| DIGITAL STATION PORTS | Each voice mail port requires 1 station port | 1 station port for every 2 voice mail ports |
| PERSONAL GREETINGS | 11 | 2 |
| AUTOMATED
OVERHEAD PRE & POST PAGING |
Yes | No |
| RECORD A CONVERSATION / ALL CONVERSATIONS | Up to 30 mins. / conversation | No |
| MESSAGE NOTIFICATION | 5 numbers | 5 numbers |
| DISPLAY PHONE NUMBERS ON PAGER NOTIFICATION | Yes | No |
| PERSONAL ASSISTANT (0) | Yes | No |
| EXTERNAL CALL REDIRECT (PRE / POST) | Yes / yes | No / no |
| BUSY ON HOLD | Yes | No |
| TENANTING / COMPANIES | 1 (Optional upgrade to 4 or 12) | 1 |
| FAX ON DEMAND | Upgrade tp VoiceGate ICS / Windows 2000 | No |
| AUTOMATED EXTENSION CHANGE | Yes | No |
| IVR TREE | 10 X 49 Levels | 8 X 2 Levels |
| PROGRAMMING | On- through PC terminal remote administration (standard) | Through phone set on site |
| KSU PROGRAMMING THROUGH VOICE MAIL | Yes (Optional NS Gateway) | No |
| SYSTEM DIST. LISTS | 20 | 2 |
| FUTURE MSG DELIVERY | Yes | No |
| DELETED MSG RECOVERY | Yes | No |
| QUESTIONS & ANSWERS | Upgrade to VoiceGate ICS / Windows 2000 | NO |
| CALL SCREENING | Yes | No |
| STRIPPED DOWN MAILBOX | Yes | No |
| AUTOMATIC TIMED MESSAGE COPY | Yes | No |
| INTERRUPT MAILBOX | No | Yes |
| VOICEGATE
WAV (MESSAGE ON HOLD) |
Yes | No |
| VOICE TO
EMAIL NOTIFICATION |
Yes | No |
| NETWORK INTEGRATION | Yes | No |
| DESKTOP MESSAGING | Optional | No |
| NETWORK SCREEN SURVEILLANCE | Optional | No |
| INSTANT WIRELESS MESSAGING | Optional | No |
| DISK SECURE - RAID READY | Optional | No |
FOR MORE INFORMATION CALL
1-800-668-2387 / 905-747-2223
or email voicegate@voicegatecorp.com
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