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What is it?
VoiceGate's VIP4000 fax-on-demand module is an optional feature
which allows companies to store printed information as part of their
voice mail/ automated attendant. It allows callers to select from
a menu of stored documents and instructs them via their touch tone
phone to send hard copy information to their own fax number.
How does it work?
"You have reached our automated fax-on-demand service. If you
know the number of the document you wish to be sent to you, Press
'1'. For a full menu of all documents currently available on this
service, Press '2'. Please enter the number of the document you
require. Please enter your fax number, now!"
Why do I need it?
Your company receives repeated requests for urgent transmission
of technical data, price lists, promotional material and other printed
matter on a daily basis! Handling these fax demands manually is
time consuming, and involves considerable human resources and associated
overhead expense. Automating this process can significantly increase
office efficiency by reducing work load and freeing up staff for
more productive duties.
How will it save me time and money?
Today's business managers are increasingly turning to automated
communications technologies to cut costs, improve productivity,
meet new customer needs and enhance customer satisfaction. VoiceGate's
VIP4000 fax-on-demand module is a typical example of this type of
innovation.
When configured in combination with the VIP4000 interactive voice
response tree, the fax-on-demand feature can also operate as a powerful
sales tool in three important ways:
- It enables a caller to receive both an oral description of a
company's products and services plus a hard copy of the information
required.
- Provides printed information to callers immediately, 24 hours
a day, 7 days a week, regardless of time zones.
- Captures important lead generation information such as the
caller's fax number and the product document requested, for
future sales follow-up.
FOR MORE INFORMATION CALL
1-800-668-2387 / 416-747-1833
or email voicegate@voicegatecorp.com
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