Remote Programming
No problem. Just dial into the VoiceGate ICS. Send your new wave file and
tell the VoiceGate WAV when to start playing. You can also pre-program an
unlimited number of sites to play the same, high quality message all at the
same time without leaving your desk – use a modem or network, VoiceGate
supports both.
Use professional customized recordings, input studio quality files via CD
or remotely via modem or LAN.
Sound Quality
Excellent! It’s digital. There are no moving parts – the VoiceGate
WAV loads the wave files directly to the system’s RAM and plays from
there. No need to worry about stretched or broken tapes or moving part failure.
VoiceGate WAV is your own digital recorder.
Benefits:
- improves communication and customer satisfaction levels
- increases revenue
- introduces callers to your new or existing products and services
- eliminates unproductive radio advertising
- reduces call abandonment
- enhances company image – helps a small business make a bigger impression,
lets a big business seem warmer, less impersonal
- offers customized advertising (sales/promotions/specials) for your on-hold
messaging by time of day and day of week
- according to USA Today, executives spend 15 min/day or 68 hrs/year on
hold
- connects with any phone system
- statistics show most callers will hang up if they hear silence, a radio
(which could be playing your competitors’ commercials) or just music.
34% will not call back
- An AT&T study showed that 7 out of 10 callers are placed on hold
- 90% of callers prefer on hold messages to other options
- up to 20% of callers made a purchase after hearing an offer on hold
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