Emergency Response Dialing System

Features List
  • Sort Data base by Department:
  • Sort Database by Section:
  • Sort Database by Name:
  • Sort Database by Job Function:
  • Notification to 5 individual contact numbers:
  • Notification to Pager:
  • Notification to e-mail:
  • Notification to Corporate e-mail:
  • Notification to Department Manager:
  • Notification to Section Manager:
  • Escalation to Alternate Contact:
  • Notification to Alternate Number:
  • Notification by time of day to home number:
  • Notification by time of day to pager:
  • Notification by time of day to office number:
  • Notification by time of day to mobile number:
  • Forced notification to all numbers for an individual contact:
  • Notification to extension within an office:
  • Notification to answering device:
  • Notification to wireless devices:
  • Notification to handheld devices:
  • Notification by geographically defined area:
  • Notification by area code (region):
  • User definable pass code for message notification:
  • Default pass code for message notification:
  • Pass code protected database content display (privacy act):
  • Forced long distance calling within a single area code:
  • Automatic long distance call identification:
  • Automated contact update:
  • Automated data base update:
  • User selectable language preference: (French and English):
  • Administrator selectable language preference
  • Administrator selectable GUI: (Graphical User Interface)
  • Bi-directional communication between administrator and called party: (Two-way Q & A)
  • Question and answer notification:
  • Password protected notification:
  • Roster Management and fulfillment notification:
  • Bi-lingual message generator: (French and English)
  • Deliver messages with a voice recording:
  • Deliver messages with a text to speech generator:
  • (Both French and English)
  • Deliver messages by text:
  • Deliver messages by WAV file:
  • Print contacts:
  • Print reports:
  • Multiple Administrators:
  • Flexible administrator access permissions:
  • Pass code protected administrator access permissions:
  • Group Access permissions lock:
  • System permissions lock:
  • Password to start emergency dialer:
  • Password to stop emergency dialer:
  • Password to abort a dialing campaign:
  • Password to start a specific group dialing campaign:
  • Password to stop a specific group dialing campaign:
  • Password to change a group name:
  • Password to change a group message:
  • Password to change a group message delivery scenario:
  • Password to change a group password:
  • Password to send group e-mail notification:
  • Password to send message in text to speech format:
  • Password to lock group delivery priority:
  • Password to change number of group contacts:
  • Password to access the Corporate Setup:
  • Password to access the user administrative setup:
  • Password to access the system settings:
  • Password to access the central database:
  • Password to access specific group settings:
  • Password to lock the start-dialing password:
  • Password to terminate the program:
  • Password to start the program:
  • Password to change a groups dialing window:
  • Password to change the system’s channel settings:
  • Password to access system reports:
  • Password to access phone rules:
  • Password to access ESRI settings:
  • Password to change Fan out specifications:
  • Define out dialing number for local calls:
  • Definable out dialing number for long distance calls:
  • Definable number of attempt to dial and get a positive contact:
  • Positive contact verification:
  • Definable time to wait to retry the same contact alternate number:
  • Voice Casting:
  • Deliver contact to an extension:
  • Deliver a contact to a hunt group:
  • Deliver a contact to an ACD: (Automated Call Distributor)
  • Deliver a contact to a telephone number:
  • Male/ Female text to speech options:
  • French GUI: (Graphical User Interface)
  • French text to speech:
  • English text to speech:
  • Definable time to wait to retry the same contact number:
  • French telephone user interface:
  • English telephone user interface:
  • Variable text to speech delivery speed:
  • Definable channel settings:
  • Definable alternate pager message display:
  • Definable alternate answering machine message:
  • Pre-recorded message archival: (Scalable)
  • Pre-defined sub groups: (Scalable)
  • Client networked access: (5) (Scalable)
  • Remote telephone keypad capable launch of dialing campaign:
  • Remote administrator’s access:
  • Definable invalid pass code message:
  • Real time display of channel activity:
  • Real time display of reports:
  • Real time display of called party’s responses:
  • Real time display of roster fulfillment activity:
  • Multiple message delivery scenarios:
  • Real time display of number of contacts in sub group:
  • Real time display of number of people contacted within a sub group:
  • Data base import utility: (up to 1.5 million contacts)
  • Data base export capability:
  • Help files:
  • Single button launch of any dialing campaign:
  • Scalable 2-120 simultaneous calls:
  • Microsoft O/S:
  • Intel based hardware:
  • Automated data base back up:
  • Scheduled data base back up:
  • ESRI connectivity: (ArcView Geo-spatial Mapping)
  • Geo-spatial dialing capability:
  • Change message during dialing campaign:
  • Change number of contacts during dialing campaign:
  • Meridian Norstar connectivity:
  • Avaya Definity connectivity:
  • POTS connectivity:
  • T1 Connectivity:
  • Meridian Option connectivity:
  • Simultaneous multi-group notification:
  • Scheduled delivery of message:
  • Message delivery priority:
  • SMS Messaging
  • Fax Delivery
  • LAN Based Client
  • Web based Client
  • SQL Server Data Base
  • Alternate Contact
  • Automated Roster Management
   
 
 

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