Put the evidence at your finger tips! Record at your finger tips
Intuitive desktop Interface makes the following a snap:

Record

You can decide when you want to record conversations with a click of your mouse.
Search
Retrieve archived conversations using an easy to use search and retrieve utility.
Listen
Review conversations from the comfort and privacy of your desktop.
Dictate
Record dictations to be transcribed or translated using a powerful indexed replay utility.
Coach
Screen capture and conversation review allows supervisors to comment and score
agent's performance.
Comment
Add additional information regarding any conversation.
Retrieve
Easily search for and review conversations. Bookmark only the segments you need to
review at a later date eliminating the need to review irrelevant portions of conversations.